SHIPPING AND HANDLING
We ship within India from our Navi Mumbai office & shipping is currently free for all Indian orders. Once your item has been dispatched it is usually delivered within 3-7 days*.
*Shipping times are to be used as a guide only and are based on time from order.
Delivery dates are not guaranteed in the event of service interruptions or failures caused by events beyond the control of Namrata Patil. These interruptions include but are not limited to transportation system, customs clearance issues, shipping carrier or cardholder's credit card bank delays.
Shipping Processing Time
On the product page for each item, you'll see a dispatch estimate. E.g. 4-6 weeks. Some of the items are already in stock and they ship much quicker.
However some items are made to order & are manufactured based on your measurements, which takes a longer time. For made to measure, the process takes approximately 1- 2 months. All other orders should be placed 7 working days in advance. We will update you with the tracking details within 48 hours of the items being dispatched. Deliveries will take place between 9.00 am and 6.00 pm unless otherwise specified. In case you have questions regarding the shipment time please email us at firstname.lastname@example.org
All alterations have a minimum lead-time of 12 - 20 days depending on the extent of alteration required. Namrata Patil takes 4 days to confirm the alteration after receiving a request. An alteration request is considered confirmed only when Namrata Patil approves it. Charges may apply depending on the type of the alteration.
Wholesale Enquiries & Orders
Please contact us on email@example.com if you have any wholesale requests.